Contact Information

Centre on Public Management and Policy

Graduate School of Public and International Affairs
180 Waller Street
Odell House
Ottawa, Ontario, Canada
K1N 9B9

Tel.: 613-562-5800
ext. 3889
Fax: 613-565-0861


Thomas Townsend

Professor David Zussman, PhD

  • Jarislowsky Chair in Public-Sector Management
  • President, Canadian Association of Programs in Public Administration (CAPPA)

Recent Reports

(the following documents will be available shortly)

  • City of Ottawa Governance Report (in .pdf format; available in both English and French)
  • Political Advisors: Rules of Engagement for the OECD (.doc format)
  • Report on Management, Business and Research in Canada (to be completed)
  • Use of Employee Surveys as a Management Tool (.doc format; available in both English and French)

Recent Book Chapters

  • Gilles Paquet and the Federal Public Service in Gilles Paquet: Homo hereticus, University of Ottawa Press, 2009.

Commentary and Opinions

  • Ottawa Citizen (2002 – 2009) – approximately 60 articles (.pdf format)
  • Canadian Government Executive (2006-2009) – approximately 25 articles (.pdf format)
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Last Updated: 7/15/2014